MANDRILLO SAYS: “Many of my clients ask for some case/bag where to store the new purchases... HERE WE ARE! These bag are hand made in Italy, the fabric is 100% cotton and was previously treated to fix the color and washed to avoid shrinking. The logo is transfered by heat and the person that did it guarantee me that is very durable. Some model have good quality zipper and other model have a poket style closing."
WASHING: The product can be machine washed at 60°C (140 F). Do not tumble dry but let the product air dry. Iron using a cotton cloth over the bag to prevent the fabric from becoming shiny.
BEFORE THE SHIPPING: I always check the quality of my products and do not send damaged products. All my products are handmade and handcrafted, for this reason they may have small irregularities or differences in size and color compared to those shown in the photos.
SHIPMENT: The shipment will be made (barring setbacks) within three days from the date of the order or within the same timeframe as the product you ordered and for which you chose this option. The shipping is discreet, the product is well packed inside an anonymous brown cardboard box, it does not have any logo or brand name. The box (mostly) is placed inside a well closed courier envelop. By law I must place the invoice in the outside pocket of the parcel, still the invoice will not be visible from the outside, it is folded and there will be the shipping details paper in front with just a regular address from Italy as sender, and your address. The content of the parcel will be described as "Cotton bag". Describe the contents of the package is compulsory by law. Even if you marked your order as gift, by law I need to place in the pocket outside the parcel the invoice and descrive the content.
EXCHANGES, RETURNS AND REFUNDS: I accept exchanges, returns and refunds for the cases provided for by the provisions of Legislative Decree no. 206 of 06/09/2005, (Consumer Code). For more information read our general conditions of sale. My products are individually packaged in smooth or embossed plastic bags closed hermetically and with guarantee seals. Having received the purchased product, BEFORE OPENING THE BAG, check its integrity. If you have any problems with the product, please contact me immediately WITHOUT OPENING THE BAG. Once the bag with the seals has been opened, the possibility of returning or exchanging the product is void.
By proceeding with the order and purchase of these products, you declare that you have previously read Terms and conditions and Privacy Policy on the site used to purchase the products.